Privacy Policy

Last updated: April 2025

Monaux Fashion ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or place an order with us.

1. Information We Collect

When you place an order or create an account, we may collect:

• Name, email address, and shipping address
• Payment details (processed securely — we do not store card data)
• Order history and communication history
• Technical data such as IP address, browser type, and pages visited

2. How We Use Your Information

• To process and fulfil your orders
• To communicate about your order status
• To improve our website and services
• To comply with legal obligations

We do not sell your personal data to third parties.

3. Sharing Your Information

We may share your data with trusted service providers such as payment processors and shipping carriers, solely for the purpose of completing your order. All third parties are required to keep your data secure and may not use it for any other purpose.

4. Cookies

We use cookies to improve your browsing experience, remember your preferences, and analyse site traffic. You can disable cookies in your browser settings at any time, though this may affect certain features of the site.

5. Your Rights

Under applicable data protection law (including GDPR for EU/UK customers), you have the right to access, correct, or delete your personal data. To exercise these rights, contact us at info@monauxfashion.uk.

6. Data Retention

We retain your personal data for as long as necessary to fulfil your order and comply with legal obligations, typically no longer than 7 years for financial records.

7. Security

We use industry-standard encryption (SSL/TLS) to protect your data during transmission. Access to personal information is restricted to authorised personnel only.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website constitutes acceptance of the revised policy.

9. Contact

Questions about this policy? Email us at info@monauxfashion.uk.